Terms

Prices
Prices quoted for collected orders are ex-nursery.
For delivered orders, the cost of delivery is calculated into the price.
All prices exclude VAT, to be added at the current rate.
No discounts are applicable to the prices quoted.
We reserve the right to alter the price of any item at any time. Customers will be notified of any such change prior to ordering.

Payment
Approved credit accounts are payable strictly within 28 days of invoice date.
New customers are strictly cash or payment of pro-forma invoice.
A credit account may be set up upon receipt of two trade references and the name, address and account details of your bankers.

Complaints
Any complaints as to plant quality must be notified to us within two days, and delivery notes must be noted “Damaged” in the event of transit damage.
Credit notes/refunds will only be issued upon return of the plants in question.
Whilst every effort is made to ensure that all plants are true to type and free from pests and diseases, should a claim arise Ash Tree Nursery liability shall not exceed the invoice price of the goods in question.

Title of Goods
The risk in the goods passes to the purchaser after delivery/ collection, but Ash Tree Nursery retains the title until payment has been received and cleared in full.

General
All items listed in this catalogue are subject to availability and satisfactory crop growth.
We reserve the right to substitute what, in our opinion, represents suitable varieties.
The placing of an order with Ash Tree Nursery constitutes acceptance of these conditions.